AI-powered customer feedback calls
Voice agents that collect customer feedback after purchases, service interactions, and milestones. Richer feedback than surveys, higher response rates than email.
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- 00:00Feedback trigger firesPost-purchase, post-support, or post-milestone event triggers an outbound feedback call.
- 00:06Agent collects feedbackNatural conversation about their experience. NPS, open-ended questions, and follow-up pro…
- 00:41Insights structured and deliveredFeedback scored, categorized, and exported. Negative feedback triggers real-time alerts f…
How it works
Feedback trigger fires
Post-purchase, post-support, or post-milestone event triggers an outbound feedback call.
Agent collects feedback
Natural conversation about their experience. NPS, open-ended questions, and follow-up probes for depth.
Insights structured and delivered
Feedback scored, categorized, and exported. Negative feedback triggers real-time alerts for recovery.
What changes when the phone answers itself.
5x higher response rates
Voice calls get 30-50% response rates vs 5-10% for email surveys. Customers prefer talking over clicking.
Real-time negative feedback alerts
When a customer reports a bad experience, your team gets an instant alert for service recovery.
Qualitative depth
Open-ended voice responses capture nuance that checkbox surveys miss. AI transcribes and categorizes automatically.
One capability.
Every industry that answers a phone.
Connected to
your whole stack.
Services your agents can read from and write to while a call is running.
See every integrationIntegrates with Dynamics 365, Salesforce, HubSpot, Zoho, Meta Lead Ads, Google Calendar, Outlook, Gmail, Google Sheets, Slack, WooCommerce, Shopify, n8n, Business Central.
The call is the trigger.
Your systems do the rest.
An agent that only talks leaves the work for someone else. Vociply writes the record, books the slot, raises the order and fires your own workflows — during the call, not after it.
- CRM
Every call writes itself into Salesforce, HubSpot, Zoho or Dynamics.
- Calendar
Real availability, booked live, with the invite sent before the call ends.
- Commerce
Order status, stock and phone orders from Shopify or WooCommerce.
- Anything else
Trigger an n8n workflow mid-call and use what it returns.
Questions about feedback collection
What metrics does it capture?
NPS, CSAT, CES, and custom scoring. Plus open-ended qualitative feedback transcribed and categorized.
Can it trigger service recovery?
Yes. Negative feedback scores trigger real-time alerts to your customer success team for immediate follow-up.
How is feedback data exported?
API, webhook, CSV, or direct integration with Qualtrics, Medallia, or your analytics platform.
Put feedback collection on autopilot.
Build an agent, give it a number, and take a real call today. Nothing to install, and you can hear it working before you decide anything.