Handle order tracking, returns, product inquiries, and store-level questions without queue times. Turn your phone channel into a competitive advantage.
70% of retail calls are order status or return requests
Seasonal spikes overwhelm contact centers
Customers abandon calls after 2 minutes on hold
Retailers using AI voice agents handle 3x more calls during peak seasons without additional headcount
Customers call, provide their order number or email, and hear real-time shipment status. No agent needed.
Walk customers through return eligibility, generate labels, and schedule pickups conversationally.
Answer questions about sizing, availability, and store hours from your knowledge base.
Yes. The platform scales automatically. No capacity planning or seasonal hiring needed.
Pre-built integrations for Shopify, Magento, and custom OMSs via REST API.
Yes. The agent checks return eligibility, generates return labels, and sends them via SMS or email.
Book a 30-minute technical demo with a solutions engineer. No slides — we build your first agent live.