Enterprise

Voice AI for your entire org

Deploy AI voice agents at scale. Multi-provider telephony, workflow orchestration, and compliance — all in one platform.

Vociply platform

Integrated with leading telephony and communication providers

TwilioAirtelAfrica's TalkingSAFTwilioAirtelAfrica's TalkingSAF

Why Organizations Choose Vociply

When voice operations are mission-critical, enterprises need infrastructure purpose-built for global scale, regulatory compliance, and uncompromising reliability.

Reliability at Scale

Built for high-volume, concurrent voice operations with predictable performance. Our infrastructure handles thousands of simultaneous calls without degradation.

  • 99.9% uptime SLA with automatic failover
  • Sub-second response times under load
  • Predictable performance during traffic spikes

Secure by Design

Enterprise-grade security architecture with granular access controls, comprehensive audit trails, and data governance built in from day one.

  • End-to-end encryption for voice data
  • SSO and RBAC for team management
  • SOC 2 Type II compliance ready

Unified Voice Orchestration

One control plane for workflows, integrations, and telephony. Eliminate fragmented tooling and manage your entire voice infrastructure from a single platform.

  • Multi-provider telephony routing
  • Centralized agent workflow management
  • Unified analytics and monitoring dashboard

Measurable ROI

Reduce support costs and operational overhead through intelligent automation. Track performance metrics that directly tie to business outcomes.

  • 30-50% reduction in support costs
  • Real-time ROI tracking and reporting
  • Predictable per-call economics

Core Capabilities

Enterprise-grade infrastructure for voice agent deployment, telephony management, and system orchestration.

Voice Agent Orchestration

Define, deploy, and manage AI voice agents with workflow-based orchestration and real-time control. Build complex conversational flows with conditional logic, dynamic routing, and state management.

Visual workflow builder with code export
Multi-language support and voice selection
Version control and rollback capabilities
ORCHESTRATION METRICS
<100ms
Workflow execution time
10K+
Concurrent agents
INTEGRATION STATS
15+
Telephony providers
99.99%
Call connection rate

Telephony Integration

Connect PSTN, SIP trunks, and cloud numbers from major providers through a unified API. Support for Twilio, Telnyx, Vonage, and custom carrier configurations with automatic failover.

Multi-provider routing and redundancy
Global number support (100+ countries)
Carrier-grade voice quality monitoring

System Integrations & APIs

Connect voice agents to internal systems, CRMs, databases, and third-party APIs. Built-in connectors for common enterprise platforms with custom integration support.

REST API and webhook support
Pre-built CRM integrations (Salesforce, HubSpot)
Custom function deployment in workflows
PLATFORM METRICS
API Response Time<50ms
Rate Limit10K req/min

How It Works

Deploy enterprise voice infrastructure in three steps. From workflow design to production deployment.

1

Define Voice Workflows

Design agent behavior, conversation flows, and tool integrations using visual builders or code.

  • Build conversational logic with conditions and states
  • Configure LLM parameters and prompts
  • Set up tool functions and data sources
2

Connect Your Systems

Integrate telephony providers, APIs, CRMs, and internal infrastructure through unified interfaces.

  • Link phone numbers from any provider
  • Connect databases and APIs with webhooks
  • Configure authentication and security
3

Launch, Monitor, and Scale

Deploy voice agents to production and monitor call quality, performance, and business metrics in real-time.

  • One-click deployment to production
  • Real-time analytics and call transcripts
  • Auto-scaling for traffic spikes

Measurable Business Impact

Enterprises deploying Vociply report significant improvements across operational efficiency, cost reduction, and customer satisfaction — with results visible within the first quarter.

Operational Efficiency

Reduce support costs by 30-50% through automated call handling while maintaining service quality. Free human agents for complex escalations.

Consistent Experience

Deliver uniform customer interactions across all voice touchpoints with controlled agent behavior and predictable conversation flows.

Lower TCO

Significantly lower total cost of ownership compared to legacy IVR and call center infrastructure. No hardware, predictable per-call pricing.

Hybrid Workforce

Optimize resource allocation with hybrid human + AI operations. Route routine calls to automation, complex queries to specialists.

TYPICAL ENTERPRISE IMPACT
30-50%
Reduction in support costs
24/7
Automated availability
<2 week
Time to first deployment

Security & Compliance

Enterprise-grade security architecture with controls designed for regulated industries and mission-critical operations.

Access Control & Identity

Role-based access control with granular permissions. Support for SSO, SAML, and multi-factor authentication.

  • Team-based permissions and workspace isolation
  • SSO integration with Okta, Azure AD, Google
  • API key rotation and access token management

Audit Trails & Monitoring

Comprehensive activity logging for compliance and security monitoring. Track all system access and configuration changes.

  • Complete audit logs with tamper-proof storage
  • Real-time security alerts and anomaly detection
  • Compliance report generation for auditors

Encryption & Data Protection

End-to-end encryption for voice data and sensitive information. Industry-standard encryption protocols for data at rest and in transit.

  • TLS 1.3 for all network communications
  • AES-256 encryption for stored recordings
  • PCI DSS compliance for payment card data

Compliance & Certifications

Infrastructure designed for regulatory requirements including HIPAA, GDPR, SOC 2, and industry-specific compliance needs.

  • SOC 2 Type II certification in progress
  • GDPR-compliant data handling and storage
  • HIPAA-ready infrastructure for healthcare
Enterprise Package

A Complete Voice AI Platform for Large-Scale Operations

Everything your organization needs to deploy, manage, and scale AI-powered voice operations across departments, regions, and business units.

Platform & Infrastructure

Unlimited AI voice agents
Unlimited voice workflows
Unlimited knowledge bases
Unlimited campaign contacts
Multi-region deployment
Custom domain & white-label
99.99% uptime SLA
Auto-scaling infrastructure
Disaster recovery & failover

Security & Compliance

SOC 2 Type II certification
HIPAA-compliant infrastructure
GDPR data handling & storage
PCI DSS compliance
SSO (Okta, Azure AD, Google)
SAML & multi-factor authentication
Role-based access control (RBAC)
End-to-end encryption (TLS 1.3)
Audit trails & compliance reports

Support & Services

Dedicated account manager
Named solutions architect
24/7 priority support (< 1hr SLA)
Custom onboarding & training
Quarterly business reviews
Custom integration development
Migration & deployment assistance
Dedicated Slack/Teams channel
Executive escalation path

Advanced Integrations

Multi-provider telephony (Twilio, Airtel, Africa's Talking, Safaricom)
CRM integration (Salesforce, HubSpot, custom)
ERP & ticketing system connectors
Webhook & API-first architecture
Custom function execution (BYOF)
Google Calendar & scheduling

Analytics & Reporting

Real-time call monitoring dashboard
Advanced analytics & custom reports
Call recording & transcript search
Sentiment analysis & quality scoring
Campaign performance tracking
Custom KPI dashboards & data export

Service Level Agreements

Every enterprise engagement includes a custom SLA tailored to your operational requirements.

99.99%
Platform Uptime
Guaranteed availability
< 1 hour
Critical Response
P1 incident response time
24/7
Support Coverage
Around-the-clock engineering
Quarterly
Business Reviews
Strategic alignment sessions

Enterprise Pricing

Custom pricing tailored to your organization's scale, deployment requirements, and operational needs. No per-seat limitations. No hidden costs.

Volume-Based Pricing

Negotiated rates based on your call volume. Significant discounts at scale with predictable billing.

Multi-Region Carrier Rates

Country-specific pricing for US, Nigeria, and Kenya reflecting actual Twilio carrier costs. Transparent cost breakdown with consistent margins.

Annual Agreements

Multi-year contracts with pricing lock-ins, quarterly business reviews, and strategic roadmap alignment.

Dedicated Infrastructure

Optional dedicated deployment with isolated compute, storage, and network resources for your organization.

Transparent & All-Inclusive

All integrations, security features, support, and training included. No surprise charges.

Schedule a Call to Discuss Pricing
Custom Quote
Enterprise Plan
Custom Pricing

Tailored to your call volume, team size, and deployment requirements

Everything in Scale plan, plus:
Unlimited team seats
Dedicated account manager
Named solutions architect
24/7 priority support (< 1hr SLA)
Custom SLA with 99.99% uptime
SSO, SAML & advanced RBAC
White-label & custom branding
Custom integration development
On-premises / private cloud option
Volume-discounted credit rates
Multi-region pricing (US, NG, KE)
Dedicated onboarding & training
Schedule a Call

Let's Build Your Enterprise Voice Strategy

Our enterprise team will walk through your use case, architecture requirements, compliance needs, and deployment timeline. No generic demos — just a focused conversation about your organization's goals.

1. Discovery Call
Understand your requirements and use cases
2. Custom Proposal
Tailored architecture, pricing, and SLA
3. Pilot Program
Guided deployment with your team