Insurance

AI voice agents for claims, FNOL, and policy servicing

Automate first notice of loss intake, claims status inquiries, and routine policy servicing. Resolve 68% of calls without a human agent.

The insurance phone problem

Human-handled calls cost $12-15 each

68% of calls follow scripts and are automatable

Average hold time across carriers exceeds 8 minutes

Insurance carriers using voice AI resolve routine calls at 1/5 the cost of human agents

What insurance teams build with Vociply

First notice of loss

Walk policyholders through FNOL: date, time, location, damage description. All data structured and pushed to your claims system.

Claims status

Callers verify identity and hear their claim status instantly. No hold time, no transfers.

Policy servicing

Address changes, coverage questions, ID cards, and premium payments — handled end-to-end.

FAQ

Can it handle FNOL?

Yes. Pre-built workflows for auto, home, and commercial lines. Captures all required fields and validates before submission.

What about state compliance?

Configurable compliance scripts per state. Required disclosures and consent language handled automatically.

Does it integrate with Guidewire?

Yes. Pre-built connectors for Guidewire, Duck Creek, and Majesco for claims and policy management.

Ready to move past a POC?

Book a 30-minute technical demo with a solutions engineer. No slides — we build your first agent live.