Voice agents that handle tier-1 support calls — account inquiries, troubleshooting, FAQ, and status checks. Resolve 60-70% of calls without human agents.
The AI agent answers immediately — no hold time, no IVR menu. Identifies the customer and their issue through natural conversation.
Handles routine issues (password resets, order status, billing questions) autonomously. Complex issues warm-transfer to humans.
Verifies the customer's issue is resolved, captures CSAT, and logs the interaction with full transcript.
Routine support calls follow patterns. AI agents resolve them faster and more consistently than human agents.
Customers talk to an agent immediately. No phone trees, no hold music, no "your call is important to us."
Support doesn't stop at 5 PM. AI agents handle after-hours, weekends, and holidays without overtime.
Account inquiries, password resets, billing questions, order tracking, basic troubleshooting, FAQ, and status checks.
Complex issues are warm-transferred to human agents with full call context — transcript, customer data, and issue classification.
Yes. Integrates with your CRM, helpdesk, and backend systems to look up account details and perform actions.
Create an agent, attach your knowledge base and workflows, assign a phone number, and go live. No code required.