Voice AI, written down properly
Benchmarks we ran ourselves, costs worked out line by line, and the operational detail that only shows up once you have put an AI agent on a real phone line.
Every Facebook Lead, Called in Under a Minute
You already paid for the lead. The expensive part is done by the time someone fills in your form. What happens next is where the money leaks — and it is almost never a strategy problem.
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The Real Cost of an AI Voice Agent, Per Minute
Every voice AI pricing page quotes a platform fee, not a price. Here is what a voice minute is actually made of, how to work out any vendor’s real rate — and ours, published in full, including the parts that do not flatter us.
How to Replace Your IVR With an AI Voice Agent
A migration plan for moving off phone trees — what to keep, what to cut, how to run both in parallel, and the mistakes that send callers back to zero.
Voice AI Latency: What to Measure and How to Cut It
Latency decides whether callers talk to your agent or talk over it. What to measure, a methodology you can reproduce, where the milliseconds actually go, and nine changes that move the number.
Voice AI Compliance: Consent, Recording and Calling Rules
What you must get right before an AI agent calls anybody — consent, calling windows, recording notice, AI disclosure — across the US, UK, EU, Kenya and Nigeria.
How to Write Prompts for AI Voice Agents
Prompts written for chatbots fail on the phone. The structure, the rules that matter over audio, and how to debug an agent from its transcripts.